Frequently asked questions

You answer a few questions about your home and current system, and we show you a real, all-in price for professional installation — equipment, labor, and permits included. No waiting for a callback and no surprise add-ons on install day.

Yes. Every price includes installation by a licensed, insured installer in your area. They handle removal of the old system, the new install, permits, and confirming everything works before they leave.

We offer low monthly payments through our financing partner Finti. You fill out one application, Finti sends it to multiple lenders at once, and you compare the offers that come back and pick the one that fits. Subject to credit approval.

We serve homeowners across the 48 mainland states plus Washington, D.C. During checkout we confirm we have an installer covering your ZIP code before you pay.

Your new equipment carries the manufacturer's warranty, and our installation is guaranteed. If anything isn't right after your install, you can open a service request from your account and our team will make it right.

After you approve your price and check out, a local installer is offered the job right away. Most installs are scheduled within days — you pick a date and arrival window that works for you.

Yes. Before work begins you can cancel for a full refund. Our Refund Policy explains the details, and our team is a message away if you have questions.

For professionally installed systems, checkout saves your card — nothing is charged yet. Your licensed installer first visits and verifies the site, and only when your equipment is released for order is your card charged. You are never billed for guesswork. (DIY-shipped orders are charged at checkout.) Before work begins, you can cancel for a full refund.